Package com.softlayer.api.service.ticket

Class Group

java.lang.Object

com.softlayer.api.Type

com.softlayer.api.service.Entity

com.softlayer.api.service.ticket.Group

@ApiType("SoftLayer_Ticket_Group")
public class Group
extends Entity

SoftLayer tickets have the ability to be assigned to one of SoftLayer's internal departments. The department that a ticket is assigned to is modeled by the SoftLayer_Ticket_Group data type. Ticket groups help to ensure that the proper department is handling a ticket. Standard support tickets are created from a number of pre-determined subjects. These subjects help determine which group a standard ticket is assigned to.

See Also:

SoftLayer_Ticket_Group

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static class	Group.Mask

Field Summary

Fields

Modifier and Type	Field	Description
protected Category	category	The category that a ticket group belongs to.
protected Long	id	A ticket group's internal identifier.
protected boolean	idSpecified
protected String	name	A ticket group's name.
protected boolean	nameSpecified
protected Long	ticketGroupCategoryId	The internal identifier for the category that a ticket group belongs to..
protected boolean	ticketGroupCategoryIdSpecified

Fields inherited from class com.softlayer.api.Type

unknownProperties

Constructor Summary

Constructors

Constructor	Description
Group()

Method Summary

Modifier and Type	Method	Description
Category	getCategory()
Long	getId()
String	getName()
Long	getTicketGroupCategoryId()
boolean	isIdSpecified()
boolean	isNameSpecified()
boolean	isTicketGroupCategoryIdSpecified()
void	setCategory(Category category)
void	setId(Long id)
void	setName(String name)
void	setTicketGroupCategoryId(Long ticketGroupCategoryId)
void	unsetId()
void	unsetName()
void	unsetTicketGroupCategoryId()

Methods inherited from class com.softlayer.api.Type

getUnknownProperties, setUnknownProperties

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Field Details

category

@ApiProperty protected Category category

The category that a ticket group belongs to.

id

@ApiProperty(canBeNullOrNotSet=true) protected Long id

A ticket group's internal identifier.

idSpecified

protected boolean idSpecified

name

@ApiProperty(canBeNullOrNotSet=true) protected String name

A ticket group's name.

nameSpecified

protected boolean nameSpecified

ticketGroupCategoryId

@ApiProperty(canBeNullOrNotSet=true) protected Long ticketGroupCategoryId

The internal identifier for the category that a ticket group belongs to..

ticketGroupCategoryIdSpecified

protected boolean ticketGroupCategoryIdSpecified

Constructor Details

Group

public Group()

Method Details

getCategory

public Category getCategory()

setCategory

public void setCategory(Category category)

getId

public Long getId()

setId

public void setId(Long id)

isIdSpecified

public boolean isIdSpecified()

unsetId

public void unsetId()

getName

public String getName()

setName

public void setName(String name)

isNameSpecified

public boolean isNameSpecified()

unsetName

public void unsetName()

getTicketGroupCategoryId

public Long getTicketGroupCategoryId()

setTicketGroupCategoryId

public void setTicketGroupCategoryId(Long ticketGroupCategoryId)

isTicketGroupCategoryIdSpecified

public boolean isTicketGroupCategoryIdSpecified()

unsetTicketGroupCategoryId

public void unsetTicketGroupCategoryId()