Package com.softlayer.api.service.ticket

Class Group

java.lang.Object
com.softlayer.api.Type
com.softlayer.api.service.Entity
com.softlayer.api.service.ticket.Group
@ApiType("SoftLayer_Ticket_Group")
public class Group
extends Entity
SoftLayer tickets have the ability to be assigned to one of SoftLayer's internal departments. The department that a ticket is assigned to is modeled by the SoftLayer_Ticket_Group data type. Ticket groups help to ensure that the proper department is handling a ticket. Standard support tickets are created from a number of pre-determined subjects. These subjects help determine which group a standard ticket is assigned to.
See Also:
SoftLayer_Ticket_Group

  • Field Details

    • category

      @ApiProperty protected Category category
      The category that a ticket group belongs to.

    • id

      @ApiProperty(canBeNullOrNotSet=true) protected Long id
      A ticket group's internal identifier.

    • idSpecified

      protected boolean idSpecified

    • name

      @ApiProperty(canBeNullOrNotSet=true) protected String name
      A ticket group's name.

    • nameSpecified

      protected boolean nameSpecified

    • ticketGroupCategoryId

      @ApiProperty(canBeNullOrNotSet=true) protected Long ticketGroupCategoryId
      The internal identifier for the category that a ticket group belongs to..

    • ticketGroupCategoryIdSpecified

      protected boolean ticketGroupCategoryIdSpecified

  • Constructor Details

    • Group

      public Group()

  • Method Details

    • getCategory

      public Category getCategory()

    • setCategory

      public void setCategory​(Category category)

    • getId

      public Long getId()

    • setId

      public void setId​(Long id)

    • isIdSpecified

      public boolean isIdSpecified()

    • unsetId

      public void unsetId()

    • getName

      public String getName()

    • setName

      public void setName​(String name)

    • isNameSpecified

      public boolean isNameSpecified()

    • unsetName

      public void unsetName()

    • getTicketGroupCategoryId

      public Long getTicketGroupCategoryId()

    • setTicketGroupCategoryId

      public void setTicketGroupCategoryId​(Long ticketGroupCategoryId)

    • isTicketGroupCategoryIdSpecified

      public boolean isTicketGroupCategoryIdSpecified()

    • unsetTicketGroupCategoryId

      public void unsetTicketGroupCategoryId()