com.amazonaws.services.support

Class AWSSupportAsyncClient

java.lang.Object

com.amazonaws.AmazonWebServiceClient

com.amazonaws.services.support.AWSSupportClient

com.amazonaws.services.support.AWSSupportAsyncClient

All Implemented Interfaces:

AWSSupport, AWSSupportAsync

@ThreadSafe
public class AWSSupportAsyncClient
extends AWSSupportClient
implements AWSSupportAsync

Interface for accessing AWS Support asynchronously. Each asynchronous method will return a Java Future object representing the asynchronous operation; overloads which accept an AsyncHandler can be used to receive notification when an asynchronous operation completes.

AWS Support

The AWS Support API reference is intended for programmers who need detailed information about the AWS Support operations and data types. This service enables you to manage your AWS Support cases programmatically. It uses HTTP methods that return results in JSON format.

The AWS Support service also exposes a set of Trusted Advisor features. You can retrieve a list of checks and their descriptions, get check results, specify checks to refresh, and get the refresh status of checks.

The following list describes the AWS Support case management operations:

• Service names, issue categories, and available severity levels. The DescribeServices and DescribeSeverityLevels operations return AWS service names, service codes, service categories, and problem severity levels. You use these values when you call the CreateCase operation.
• Case creation, case details, and case resolution. The CreateCase, DescribeCases, DescribeAttachment, and ResolveCase operations create AWS Support cases, retrieve information about cases, and resolve cases.
• Case communication. The DescribeCommunications, AddCommunicationToCase, and AddAttachmentsToSet operations retrieve and add communications and attachments to AWS Support cases.

The following list describes the operations available from the AWS Support service for Trusted Advisor:

• DescribeTrustedAdvisorChecks returns the list of checks that run against your AWS resources.
• Using the CheckId for a specific check returned by DescribeTrustedAdvisorChecks, you can call DescribeTrustedAdvisorCheckResult to obtain the results for the check you specified.
• DescribeTrustedAdvisorCheckSummaries returns summarized results for one or more Trusted Advisor checks.
• RefreshTrustedAdvisorCheck requests that Trusted Advisor rerun a specified check.
• DescribeTrustedAdvisorCheckRefreshStatuses reports the refresh status of one or more checks.

For authentication of requests, AWS Support uses Signature Version 4 Signing Process.

See About the AWS Support API in the AWS Support User Guide for information about how to use this service to create and manage your support cases, and how to call Trusted Advisor for results of checks on your resources.

Field Summary

Fields inherited from class com.amazonaws.AmazonWebServiceClient

LOGGING_AWS_REQUEST_METRIC

Constructor Summary

Constructors

Constructor and Description
AWSSupportAsyncClient() Constructs a new asynchronous client to invoke service methods on AWS Support.
AWSSupportAsyncClient(AWSCredentials awsCredentials) Constructs a new asynchronous client to invoke service methods on AWS Support using the specified AWS account credentials.
AWSSupportAsyncClient(AWSCredentials awsCredentials, ClientConfiguration clientConfiguration, ExecutorService executorService) Constructs a new asynchronous client to invoke service methods on AWS Support using the specified AWS account credentials, executor service, and client configuration options.
AWSSupportAsyncClient(AWSCredentials awsCredentials, ExecutorService executorService) Constructs a new asynchronous client to invoke service methods on AWS Support using the specified AWS account credentials and executor service.
AWSSupportAsyncClient(AWSCredentialsProvider awsCredentialsProvider) Constructs a new asynchronous client to invoke service methods on AWS Support using the specified AWS account credentials provider.
AWSSupportAsyncClient(AWSCredentialsProvider awsCredentialsProvider, ClientConfiguration clientConfiguration) Constructs a new asynchronous client to invoke service methods on AWS Support using the provided AWS account credentials provider and client configuration options.
AWSSupportAsyncClient(AWSCredentialsProvider awsCredentialsProvider, ClientConfiguration clientConfiguration, ExecutorService executorService) Constructs a new asynchronous client to invoke service methods on AWS Support using the specified AWS account credentials provider, executor service, and client configuration options.
AWSSupportAsyncClient(AWSCredentialsProvider awsCredentialsProvider, ExecutorService executorService) Constructs a new asynchronous client to invoke service methods on AWS Support using the specified AWS account credentials provider and executor service.
AWSSupportAsyncClient(ClientConfiguration clientConfiguration) Constructs a new asynchronous client to invoke service methods on AWS Support.

Method Summary

Modifier and Type	Method and Description
Future<AddAttachmentsToSetResult>	addAttachmentsToSetAsync(AddAttachmentsToSetRequest request) Adds one or more attachments to an attachment set.
Future<AddAttachmentsToSetResult>	addAttachmentsToSetAsync(AddAttachmentsToSetRequest request, AsyncHandler<AddAttachmentsToSetRequest,AddAttachmentsToSetResult> asyncHandler) Adds one or more attachments to an attachment set.
Future<AddCommunicationToCaseResult>	addCommunicationToCaseAsync(AddCommunicationToCaseRequest request) Adds additional customer communication to an AWS Support case.
Future<AddCommunicationToCaseResult>	addCommunicationToCaseAsync(AddCommunicationToCaseRequest request, AsyncHandler<AddCommunicationToCaseRequest,AddCommunicationToCaseResult> asyncHandler) Adds additional customer communication to an AWS Support case.
Future<CreateCaseResult>	createCaseAsync(CreateCaseRequest request) Creates a new case in the AWS Support Center.
Future<CreateCaseResult>	createCaseAsync(CreateCaseRequest request, AsyncHandler<CreateCaseRequest,CreateCaseResult> asyncHandler) Creates a new case in the AWS Support Center.
Future<DescribeAttachmentResult>	describeAttachmentAsync(DescribeAttachmentRequest request) Returns the attachment that has the specified ID.
Future<DescribeAttachmentResult>	describeAttachmentAsync(DescribeAttachmentRequest request, AsyncHandler<DescribeAttachmentRequest,DescribeAttachmentResult> asyncHandler) Returns the attachment that has the specified ID.
Future<DescribeCasesResult>	describeCasesAsync() Simplified method form for invoking the DescribeCases operation.
Future<DescribeCasesResult>	describeCasesAsync(AsyncHandler<DescribeCasesRequest,DescribeCasesResult> asyncHandler) Simplified method form for invoking the DescribeCases operation with an AsyncHandler.
Future<DescribeCasesResult>	describeCasesAsync(DescribeCasesRequest request) Returns a list of cases that you specify by passing one or more case IDs.
Future<DescribeCasesResult>	describeCasesAsync(DescribeCasesRequest request, AsyncHandler<DescribeCasesRequest,DescribeCasesResult> asyncHandler) Returns a list of cases that you specify by passing one or more case IDs.
Future<DescribeCommunicationsResult>	describeCommunicationsAsync(DescribeCommunicationsRequest request) Returns communications (and attachments) for one or more support cases.
Future<DescribeCommunicationsResult>	describeCommunicationsAsync(DescribeCommunicationsRequest request, AsyncHandler<DescribeCommunicationsRequest,DescribeCommunicationsResult> asyncHandler) Returns communications (and attachments) for one or more support cases.
Future<DescribeServicesResult>	describeServicesAsync() Simplified method form for invoking the DescribeServices operation.
Future<DescribeServicesResult>	describeServicesAsync(AsyncHandler<DescribeServicesRequest,DescribeServicesResult> asyncHandler) Simplified method form for invoking the DescribeServices operation with an AsyncHandler.
Future<DescribeServicesResult>	describeServicesAsync(DescribeServicesRequest request) Returns the current list of AWS services and a list of service categories that applies to each one.
Future<DescribeServicesResult>	describeServicesAsync(DescribeServicesRequest request, AsyncHandler<DescribeServicesRequest,DescribeServicesResult> asyncHandler) Returns the current list of AWS services and a list of service categories that applies to each one.
Future<DescribeSeverityLevelsResult>	describeSeverityLevelsAsync() Simplified method form for invoking the DescribeSeverityLevels operation.
Future<DescribeSeverityLevelsResult>	describeSeverityLevelsAsync(AsyncHandler<DescribeSeverityLevelsRequest,DescribeSeverityLevelsResult> asyncHandler) Simplified method form for invoking the DescribeSeverityLevels operation with an AsyncHandler.
Future<DescribeSeverityLevelsResult>	describeSeverityLevelsAsync(DescribeSeverityLevelsRequest request) Returns the list of severity levels that you can assign to an AWS Support case.
Future<DescribeSeverityLevelsResult>	describeSeverityLevelsAsync(DescribeSeverityLevelsRequest request, AsyncHandler<DescribeSeverityLevelsRequest,DescribeSeverityLevelsResult> asyncHandler) Returns the list of severity levels that you can assign to an AWS Support case.
Future<DescribeTrustedAdvisorCheckRefreshStatusesResult>	describeTrustedAdvisorCheckRefreshStatusesAsync(DescribeTrustedAdvisorCheckRefreshStatusesRequest request) Returns the refresh status of the Trusted Advisor checks that have the specified check IDs.
Future<DescribeTrustedAdvisorCheckRefreshStatusesResult>	describeTrustedAdvisorCheckRefreshStatusesAsync(DescribeTrustedAdvisorCheckRefreshStatusesRequest request, AsyncHandler<DescribeTrustedAdvisorCheckRefreshStatusesRequest,DescribeTrustedAdvisorCheckRefreshStatusesResult> asyncHandler) Returns the refresh status of the Trusted Advisor checks that have the specified check IDs.
Future<DescribeTrustedAdvisorCheckResultResult>	describeTrustedAdvisorCheckResultAsync(DescribeTrustedAdvisorCheckResultRequest request) Returns the results of the Trusted Advisor check that has the specified check ID.
Future<DescribeTrustedAdvisorCheckResultResult>	describeTrustedAdvisorCheckResultAsync(DescribeTrustedAdvisorCheckResultRequest request, AsyncHandler<DescribeTrustedAdvisorCheckResultRequest,DescribeTrustedAdvisorCheckResultResult> asyncHandler) Returns the results of the Trusted Advisor check that has the specified check ID.
Future<DescribeTrustedAdvisorChecksResult>	describeTrustedAdvisorChecksAsync(DescribeTrustedAdvisorChecksRequest request) Returns information about all available Trusted Advisor checks, including name, ID, category, description, and metadata.
Future<DescribeTrustedAdvisorChecksResult>	describeTrustedAdvisorChecksAsync(DescribeTrustedAdvisorChecksRequest request, AsyncHandler<DescribeTrustedAdvisorChecksRequest,DescribeTrustedAdvisorChecksResult> asyncHandler) Returns information about all available Trusted Advisor checks, including name, ID, category, description, and metadata.
Future<DescribeTrustedAdvisorCheckSummariesResult>	describeTrustedAdvisorCheckSummariesAsync(DescribeTrustedAdvisorCheckSummariesRequest request) Returns the summaries of the results of the Trusted Advisor checks that have the specified check IDs.
Future<DescribeTrustedAdvisorCheckSummariesResult>	describeTrustedAdvisorCheckSummariesAsync(DescribeTrustedAdvisorCheckSummariesRequest request, AsyncHandler<DescribeTrustedAdvisorCheckSummariesRequest,DescribeTrustedAdvisorCheckSummariesResult> asyncHandler) Returns the summaries of the results of the Trusted Advisor checks that have the specified check IDs.
ExecutorService	getExecutorService() Returns the executor service used by this client to execute async requests.
Future<RefreshTrustedAdvisorCheckResult>	refreshTrustedAdvisorCheckAsync(RefreshTrustedAdvisorCheckRequest request) Requests a refresh of the Trusted Advisor check that has the specified check ID.
Future<RefreshTrustedAdvisorCheckResult>	refreshTrustedAdvisorCheckAsync(RefreshTrustedAdvisorCheckRequest request, AsyncHandler<RefreshTrustedAdvisorCheckRequest,RefreshTrustedAdvisorCheckResult> asyncHandler) Requests a refresh of the Trusted Advisor check that has the specified check ID.
Future<ResolveCaseResult>	resolveCaseAsync() Simplified method form for invoking the ResolveCase operation.
Future<ResolveCaseResult>	resolveCaseAsync(AsyncHandler<ResolveCaseRequest,ResolveCaseResult> asyncHandler) Simplified method form for invoking the ResolveCase operation with an AsyncHandler.
Future<ResolveCaseResult>	resolveCaseAsync(ResolveCaseRequest request) Takes a CaseId and returns the initial state of the case along with the state of the case after the call to ResolveCase completed.
Future<ResolveCaseResult>	resolveCaseAsync(ResolveCaseRequest request, AsyncHandler<ResolveCaseRequest,ResolveCaseResult> asyncHandler) Takes a CaseId and returns the initial state of the case along with the state of the case after the call to ResolveCase completed.
void	shutdown() Shuts down the client, releasing all managed resources.

Methods inherited from class com.amazonaws.services.support.AWSSupportClient

addAttachmentsToSet, addCommunicationToCase, createCase, describeAttachment, describeCases, describeCases, describeCommunications, describeServices, describeServices, describeSeverityLevels, describeSeverityLevels, describeTrustedAdvisorCheckRefreshStatuses, describeTrustedAdvisorCheckResult, describeTrustedAdvisorChecks, describeTrustedAdvisorCheckSummaries, getCachedResponseMetadata, refreshTrustedAdvisorCheck, resolveCase, resolveCase

Methods inherited from class com.amazonaws.AmazonWebServiceClient

addRequestHandler, addRequestHandler, configureRegion, getRequestMetricsCollector, getServiceName, getSignerByURI, getSignerRegionOverride, getTimeOffset, removeRequestHandler, removeRequestHandler, setEndpoint, setEndpoint, setRegion, setServiceNameIntern, setSignerRegionOverride, setTimeOffset, withEndpoint, withRegion, withRegion, withTimeOffset

Methods inherited from class java.lang.Object

equals, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Methods inherited from interface com.amazonaws.services.support.AWSSupport

addAttachmentsToSet, addCommunicationToCase, createCase, describeAttachment, describeCases, describeCases, describeCommunications, describeServices, describeServices, describeSeverityLevels, describeSeverityLevels, describeTrustedAdvisorCheckRefreshStatuses, describeTrustedAdvisorCheckResult, describeTrustedAdvisorChecks, describeTrustedAdvisorCheckSummaries, getCachedResponseMetadata, refreshTrustedAdvisorCheck, resolveCase, resolveCase, setEndpoint, setRegion

Constructor Detail

AWSSupportAsyncClient

public AWSSupportAsyncClient()

Constructs a new asynchronous client to invoke service methods on AWS Support. A credentials provider chain will be used that searches for credentials in this order:

• Environment Variables - AWS_ACCESS_KEY_ID and AWS_SECRET_KEY
• Java System Properties - aws.accessKeyId and aws.secretKey
• Credential profiles file at the default location (~/.aws/credentials) shared by all AWS SDKs and the AWS CLI
• Instance profile credentials delivered through the Amazon EC2 metadata service

Asynchronous methods are delegated to a fixed-size thread pool containing 50 threads (to match the default maximum number of concurrent connections to the service).

See Also:

DefaultAWSCredentialsProviderChain, Executors.newFixedThreadPool(int)

AWSSupportAsyncClient

public AWSSupportAsyncClient(ClientConfiguration clientConfiguration)

Constructs a new asynchronous client to invoke service methods on AWS Support. A credentials provider chain will be used that searches for credentials in this order:

• Environment Variables - AWS_ACCESS_KEY_ID and AWS_SECRET_KEY
• Java System Properties - aws.accessKeyId and aws.secretKey
• Credential profiles file at the default location (~/.aws/credentials) shared by all AWS SDKs and the AWS CLI
• Instance profile credentials delivered through the Amazon EC2 metadata service

Asynchronous methods are delegated to a fixed-size thread pool containing a number of threads equal to the maximum number of concurrent connections configured via ClientConfiguration.getMaxConnections().

Parameters:

clientConfiguration - The client configuration options controlling how this client connects to AWS Support (ex: proxy settings, retry counts, etc).

See Also:

DefaultAWSCredentialsProviderChain, Executors.newFixedThreadPool(int)

AWSSupportAsyncClient

public AWSSupportAsyncClient(AWSCredentials awsCredentials)

Constructs a new asynchronous client to invoke service methods on AWS Support using the specified AWS account credentials.

Asynchronous methods are delegated to a fixed-size thread pool containing 50 threads (to match the default maximum number of concurrent connections to the service).

Parameters:

awsCredentials - The AWS credentials (access key ID and secret key) to use when authenticating with AWS services.

See Also:

Executors.newFixedThreadPool(int)

AWSSupportAsyncClient

public AWSSupportAsyncClient(AWSCredentials awsCredentials,
                             ExecutorService executorService)

Constructs a new asynchronous client to invoke service methods on AWS Support using the specified AWS account credentials and executor service. Default client settings will be used.

Parameters:

awsCredentials - The AWS credentials (access key ID and secret key) to use when authenticating with AWS services.

executorService - The executor service by which all asynchronous requests will be executed.

AWSSupportAsyncClient

public AWSSupportAsyncClient(AWSCredentials awsCredentials,
                             ClientConfiguration clientConfiguration,
                             ExecutorService executorService)

Constructs a new asynchronous client to invoke service methods on AWS Support using the specified AWS account credentials, executor service, and client configuration options.

Parameters:

awsCredentials - The AWS credentials (access key ID and secret key) to use when authenticating with AWS services.

clientConfiguration - Client configuration options (ex: max retry limit, proxy settings, etc).

executorService - The executor service by which all asynchronous requests will be executed.

AWSSupportAsyncClient

public AWSSupportAsyncClient(AWSCredentialsProvider awsCredentialsProvider)

Constructs a new asynchronous client to invoke service methods on AWS Support using the specified AWS account credentials provider. Default client settings will be used.

Asynchronous methods are delegated to a fixed-size thread pool containing 50 threads (to match the default maximum number of concurrent connections to the service).

Parameters:

awsCredentialsProvider - The AWS credentials provider which will provide credentials to authenticate requests with AWS services.

See Also:

Executors.newFixedThreadPool(int)

AWSSupportAsyncClient

public AWSSupportAsyncClient(AWSCredentialsProvider awsCredentialsProvider,
                             ClientConfiguration clientConfiguration)

Constructs a new asynchronous client to invoke service methods on AWS Support using the provided AWS account credentials provider and client configuration options.

Asynchronous methods are delegated to a fixed-size thread pool containing a number of threads equal to the maximum number of concurrent connections configured via ClientConfiguration.getMaxConnections().

Parameters:

awsCredentialsProvider - The AWS credentials provider which will provide credentials to authenticate requests with AWS services.

clientConfiguration - Client configuration options (ex: max retry limit, proxy settings, etc).

See Also:

DefaultAWSCredentialsProviderChain, Executors.newFixedThreadPool(int)

AWSSupportAsyncClient

public AWSSupportAsyncClient(AWSCredentialsProvider awsCredentialsProvider,
                             ExecutorService executorService)

Constructs a new asynchronous client to invoke service methods on AWS Support using the specified AWS account credentials provider and executor service. Default client settings will be used.

Parameters:

awsCredentialsProvider - The AWS credentials provider which will provide credentials to authenticate requests with AWS services.

executorService - The executor service by which all asynchronous requests will be executed.

AWSSupportAsyncClient

public AWSSupportAsyncClient(AWSCredentialsProvider awsCredentialsProvider,
                             ClientConfiguration clientConfiguration,
                             ExecutorService executorService)

Constructs a new asynchronous client to invoke service methods on AWS Support using the specified AWS account credentials provider, executor service, and client configuration options.

Parameters:

awsCredentialsProvider - The AWS credentials provider which will provide credentials to authenticate requests with AWS services.

clientConfiguration - Client configuration options (ex: max retry limit, proxy settings, etc).

executorService - The executor service by which all asynchronous requests will be executed.

Method Detail

getExecutorService

public ExecutorService getExecutorService()

Returns the executor service used by this client to execute async requests.

Returns:

The executor service used by this client to execute async requests.

addAttachmentsToSetAsync

public Future<AddAttachmentsToSetResult> addAttachmentsToSetAsync(AddAttachmentsToSetRequest request)

Description copied from interface: AWSSupportAsync

Adds one or more attachments to an attachment set. If an AttachmentSetId is not specified, a new attachment set is created, and the ID of the set is returned in the response. If an AttachmentSetId is specified, the attachments are added to the specified set, if it exists.

An attachment set is a temporary container for attachments that are to be added to a case or case communication. The set is available for one hour after it is created; the ExpiryTime returned in the response indicates when the set expires. The maximum number of attachments in a set is 3, and the maximum size of any attachment in the set is 5 MB.

Specified by:

addAttachmentsToSetAsync in interface AWSSupportAsync

Returns:

A Java Future containing the result of the AddAttachmentsToSet operation returned by the service.

addAttachmentsToSetAsync

public Future<AddAttachmentsToSetResult> addAttachmentsToSetAsync(AddAttachmentsToSetRequest request,
                                                                  AsyncHandler<AddAttachmentsToSetRequest,AddAttachmentsToSetResult> asyncHandler)

Description copied from interface: AWSSupportAsync

Adds one or more attachments to an attachment set. If an AttachmentSetId is not specified, a new attachment set is created, and the ID of the set is returned in the response. If an AttachmentSetId is specified, the attachments are added to the specified set, if it exists.

An attachment set is a temporary container for attachments that are to be added to a case or case communication. The set is available for one hour after it is created; the ExpiryTime returned in the response indicates when the set expires. The maximum number of attachments in a set is 3, and the maximum size of any attachment in the set is 5 MB.

Specified by:

addAttachmentsToSetAsync in interface AWSSupportAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the AddAttachmentsToSet operation returned by the service.

addCommunicationToCaseAsync

public Future<AddCommunicationToCaseResult> addCommunicationToCaseAsync(AddCommunicationToCaseRequest request)

Description copied from interface: AWSSupportAsync

Adds additional customer communication to an AWS Support case. You use the CaseId value to identify the case to add communication to. You can list a set of email addresses to copy on the communication using the CcEmailAddresses value. The CommunicationBody value contains the text of the communication.

The response indicates the success or failure of the request.

This operation implements a subset of the features of the AWS Support Center.

Specified by:

addCommunicationToCaseAsync in interface AWSSupportAsync

Parameters:

request - To be written.

Returns:

A Java Future containing the result of the AddCommunicationToCase operation returned by the service.

addCommunicationToCaseAsync

public Future<AddCommunicationToCaseResult> addCommunicationToCaseAsync(AddCommunicationToCaseRequest request,
                                                                        AsyncHandler<AddCommunicationToCaseRequest,AddCommunicationToCaseResult> asyncHandler)

Description copied from interface: AWSSupportAsync

Adds additional customer communication to an AWS Support case. You use the CaseId value to identify the case to add communication to. You can list a set of email addresses to copy on the communication using the CcEmailAddresses value. The CommunicationBody value contains the text of the communication.

The response indicates the success or failure of the request.

This operation implements a subset of the features of the AWS Support Center.

Specified by:

addCommunicationToCaseAsync in interface AWSSupportAsync

Parameters:

request - To be written.

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the AddCommunicationToCase operation returned by the service.

createCaseAsync

public Future<CreateCaseResult> createCaseAsync(CreateCaseRequest request)

Description copied from interface: AWSSupportAsync

Creates a new case in the AWS Support Center. This operation is modeled on the behavior of the AWS Support Center Create Case page. Its parameters require you to specify the following information:

1. IssueType. The type of issue for the case. You can specify either "customer-service" or "technical." If you do not indicate a value, the default is "technical."
2. ServiceCode. The code for an AWS service. You obtain the ServiceCode by calling DescribeServices.
3. CategoryCode. The category for the service defined for the ServiceCode value. You also obtain the category code for a service by calling DescribeServices. Each AWS service defines its own set of category codes.
4. SeverityCode. A value that indicates the urgency of the case, which in turn determines the response time according to your service level agreement with AWS Support. You obtain the SeverityCode by calling DescribeSeverityLevels.
5. Subject. The Subject field on the AWS Support Center Create Case page.
6. CommunicationBody. The Description field on the AWS Support Center Create Case page.
7. AttachmentSetId. The ID of a set of attachments that has been created by using AddAttachmentsToSet.
8. Language. The human language in which AWS Support handles the case. English and Japanese are currently supported.
9. CcEmailAddresses. The AWS Support Center CC field on the Create Case page. You can list email addresses to be copied on any correspondence about the case. The account that opens the case is already identified by passing the AWS Credentials in the HTTP POST method or in a method or function call from one of the programming languages supported by an AWS SDK.

To add additional communication or attachments to an existing case, use AddCommunicationToCase.

A successful CreateCase request returns an AWS Support case number. Case numbers are used by the DescribeCases operation to retrieve existing AWS Support cases.

Specified by:

createCaseAsync in interface AWSSupportAsync

Returns:

A Java Future containing the result of the CreateCase operation returned by the service.

createCaseAsync

public Future<CreateCaseResult> createCaseAsync(CreateCaseRequest request,
                                                AsyncHandler<CreateCaseRequest,CreateCaseResult> asyncHandler)

Description copied from interface: AWSSupportAsync

Creates a new case in the AWS Support Center. This operation is modeled on the behavior of the AWS Support Center Create Case page. Its parameters require you to specify the following information:

1. IssueType. The type of issue for the case. You can specify either "customer-service" or "technical." If you do not indicate a value, the default is "technical."
2. ServiceCode. The code for an AWS service. You obtain the ServiceCode by calling DescribeServices.
3. CategoryCode. The category for the service defined for the ServiceCode value. You also obtain the category code for a service by calling DescribeServices. Each AWS service defines its own set of category codes.
4. SeverityCode. A value that indicates the urgency of the case, which in turn determines the response time according to your service level agreement with AWS Support. You obtain the SeverityCode by calling DescribeSeverityLevels.
5. Subject. The Subject field on the AWS Support Center Create Case page.
6. CommunicationBody. The Description field on the AWS Support Center Create Case page.
7. AttachmentSetId. The ID of a set of attachments that has been created by using AddAttachmentsToSet.
8. Language. The human language in which AWS Support handles the case. English and Japanese are currently supported.
9. CcEmailAddresses. The AWS Support Center CC field on the Create Case page. You can list email addresses to be copied on any correspondence about the case. The account that opens the case is already identified by passing the AWS Credentials in the HTTP POST method or in a method or function call from one of the programming languages supported by an AWS SDK.

To add additional communication or attachments to an existing case, use AddCommunicationToCase.

A successful CreateCase request returns an AWS Support case number. Case numbers are used by the DescribeCases operation to retrieve existing AWS Support cases.

Specified by:

createCaseAsync in interface AWSSupportAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the CreateCase operation returned by the service.

describeAttachmentAsync

public Future<DescribeAttachmentResult> describeAttachmentAsync(DescribeAttachmentRequest request)

Description copied from interface: AWSSupportAsync

Returns the attachment that has the specified ID. Attachment IDs are generated by the case management system when you add an attachment to a case or case communication. Attachment IDs are returned in the AttachmentDetails objects that are returned by the DescribeCommunications operation.

Specified by:

describeAttachmentAsync in interface AWSSupportAsync

Returns:

A Java Future containing the result of the DescribeAttachment operation returned by the service.

describeAttachmentAsync

public Future<DescribeAttachmentResult> describeAttachmentAsync(DescribeAttachmentRequest request,
                                                                AsyncHandler<DescribeAttachmentRequest,DescribeAttachmentResult> asyncHandler)

Description copied from interface: AWSSupportAsync

Returns the attachment that has the specified ID. Attachment IDs are generated by the case management system when you add an attachment to a case or case communication. Attachment IDs are returned in the AttachmentDetails objects that are returned by the DescribeCommunications operation.

Specified by:

describeAttachmentAsync in interface AWSSupportAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the DescribeAttachment operation returned by the service.

describeCasesAsync

public Future<DescribeCasesResult> describeCasesAsync(DescribeCasesRequest request)

Description copied from interface: AWSSupportAsync

Returns a list of cases that you specify by passing one or more case IDs. In addition, you can filter the cases by date by setting values for the AfterTime and BeforeTime request parameters. You can set values for the IncludeResolvedCases and IncludeCommunications request parameters to control how much information is returned.

Case data is available for 12 months after creation. If a case was created more than 12 months ago, a request for data might cause an error.

The response returns the following in JSON format:

1. One or more CaseDetails data types.
2. One or more NextToken values, which specify where to paginate the returned records represented by the CaseDetails objects.

Specified by:

describeCasesAsync in interface AWSSupportAsync

Returns:

A Java Future containing the result of the DescribeCases operation returned by the service.

describeCasesAsync

public Future<DescribeCasesResult> describeCasesAsync(DescribeCasesRequest request,
                                                      AsyncHandler<DescribeCasesRequest,DescribeCasesResult> asyncHandler)

Description copied from interface: AWSSupportAsync

Returns a list of cases that you specify by passing one or more case IDs. In addition, you can filter the cases by date by setting values for the AfterTime and BeforeTime request parameters. You can set values for the IncludeResolvedCases and IncludeCommunications request parameters to control how much information is returned.

Case data is available for 12 months after creation. If a case was created more than 12 months ago, a request for data might cause an error.

The response returns the following in JSON format:

1. One or more CaseDetails data types.
2. One or more NextToken values, which specify where to paginate the returned records represented by the CaseDetails objects.

Specified by:

describeCasesAsync in interface AWSSupportAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the DescribeCases operation returned by the service.

describeCasesAsync

public Future<DescribeCasesResult> describeCasesAsync()

Simplified method form for invoking the DescribeCases operation.

Specified by:

describeCasesAsync in interface AWSSupportAsync

See Also:

describeCasesAsync(DescribeCasesRequest)

describeCasesAsync

public Future<DescribeCasesResult> describeCasesAsync(AsyncHandler<DescribeCasesRequest,DescribeCasesResult> asyncHandler)

Simplified method form for invoking the DescribeCases operation with an AsyncHandler.

Specified by:

describeCasesAsync in interface AWSSupportAsync

See Also:

describeCasesAsync(DescribeCasesRequest, com.amazonaws.handlers.AsyncHandler)

describeCommunicationsAsync

public Future<DescribeCommunicationsResult> describeCommunicationsAsync(DescribeCommunicationsRequest request)

Description copied from interface: AWSSupportAsync

Returns communications (and attachments) for one or more support cases. You can use the AfterTime and BeforeTime parameters to filter by date. You can use the CaseId parameter to restrict the results to a particular case.

Case data is available for 12 months after creation. If a case was created more than 12 months ago, a request for data might cause an error.

You can use the MaxResults and NextToken parameters to control the pagination of the result set. Set MaxResults to the number of cases you want displayed on each page, and use NextToken to specify the resumption of pagination.

Specified by:

describeCommunicationsAsync in interface AWSSupportAsync

Returns:

A Java Future containing the result of the DescribeCommunications operation returned by the service.

describeCommunicationsAsync

public Future<DescribeCommunicationsResult> describeCommunicationsAsync(DescribeCommunicationsRequest request,
                                                                        AsyncHandler<DescribeCommunicationsRequest,DescribeCommunicationsResult> asyncHandler)

Description copied from interface: AWSSupportAsync

Returns communications (and attachments) for one or more support cases. You can use the AfterTime and BeforeTime parameters to filter by date. You can use the CaseId parameter to restrict the results to a particular case.

Case data is available for 12 months after creation. If a case was created more than 12 months ago, a request for data might cause an error.

You can use the MaxResults and NextToken parameters to control the pagination of the result set. Set MaxResults to the number of cases you want displayed on each page, and use NextToken to specify the resumption of pagination.

Specified by:

describeCommunicationsAsync in interface AWSSupportAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the DescribeCommunications operation returned by the service.

describeServicesAsync

public Future<DescribeServicesResult> describeServicesAsync(DescribeServicesRequest request)

Description copied from interface: AWSSupportAsync

Returns the current list of AWS services and a list of service categories that applies to each one. You then use service names and categories in your CreateCase requests. Each AWS service has its own set of categories.

The service codes and category codes correspond to the values that are displayed in the Service and Category drop-down lists on the AWS Support Center Create Case page. The values in those fields, however, do not necessarily match the service codes and categories returned by the DescribeServices request. Always use the service codes and categories obtained programmatically. This practice ensures that you always have the most recent set of service and category codes.

Specified by:

describeServicesAsync in interface AWSSupportAsync

Returns:

A Java Future containing the result of the DescribeServices operation returned by the service.

describeServicesAsync

public Future<DescribeServicesResult> describeServicesAsync(DescribeServicesRequest request,
                                                            AsyncHandler<DescribeServicesRequest,DescribeServicesResult> asyncHandler)

Description copied from interface: AWSSupportAsync

Returns the current list of AWS services and a list of service categories that applies to each one. You then use service names and categories in your CreateCase requests. Each AWS service has its own set of categories.

The service codes and category codes correspond to the values that are displayed in the Service and Category drop-down lists on the AWS Support Center Create Case page. The values in those fields, however, do not necessarily match the service codes and categories returned by the DescribeServices request. Always use the service codes and categories obtained programmatically. This practice ensures that you always have the most recent set of service and category codes.

Specified by:

describeServicesAsync in interface AWSSupportAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the DescribeServices operation returned by the service.

describeServicesAsync

public Future<DescribeServicesResult> describeServicesAsync()

Simplified method form for invoking the DescribeServices operation.

Specified by:

describeServicesAsync in interface AWSSupportAsync

See Also:

describeServicesAsync(DescribeServicesRequest)

describeServicesAsync

public Future<DescribeServicesResult> describeServicesAsync(AsyncHandler<DescribeServicesRequest,DescribeServicesResult> asyncHandler)

Simplified method form for invoking the DescribeServices operation with an AsyncHandler.

Specified by:

describeServicesAsync in interface AWSSupportAsync

See Also:

describeServicesAsync(DescribeServicesRequest, com.amazonaws.handlers.AsyncHandler)

describeSeverityLevelsAsync

public Future<DescribeSeverityLevelsResult> describeSeverityLevelsAsync(DescribeSeverityLevelsRequest request)

Description copied from interface: AWSSupportAsync

Returns the list of severity levels that you can assign to an AWS Support case. The severity level for a case is also a field in the CaseDetails data type included in any CreateCase request.

Specified by:

describeSeverityLevelsAsync in interface AWSSupportAsync

Returns:

A Java Future containing the result of the DescribeSeverityLevels operation returned by the service.

describeSeverityLevelsAsync

public Future<DescribeSeverityLevelsResult> describeSeverityLevelsAsync(DescribeSeverityLevelsRequest request,
                                                                        AsyncHandler<DescribeSeverityLevelsRequest,DescribeSeverityLevelsResult> asyncHandler)

Description copied from interface: AWSSupportAsync

Returns the list of severity levels that you can assign to an AWS Support case. The severity level for a case is also a field in the CaseDetails data type included in any CreateCase request.

Specified by:

describeSeverityLevelsAsync in interface AWSSupportAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the DescribeSeverityLevels operation returned by the service.

describeSeverityLevelsAsync

public Future<DescribeSeverityLevelsResult> describeSeverityLevelsAsync()

Simplified method form for invoking the DescribeSeverityLevels operation.

Specified by:

describeSeverityLevelsAsync in interface AWSSupportAsync

See Also:

describeSeverityLevelsAsync(DescribeSeverityLevelsRequest)

describeSeverityLevelsAsync

public Future<DescribeSeverityLevelsResult> describeSeverityLevelsAsync(AsyncHandler<DescribeSeverityLevelsRequest,DescribeSeverityLevelsResult> asyncHandler)

Simplified method form for invoking the DescribeSeverityLevels operation with an AsyncHandler.

Specified by:

describeSeverityLevelsAsync in interface AWSSupportAsync

See Also:

describeSeverityLevelsAsync(DescribeSeverityLevelsRequest, com.amazonaws.handlers.AsyncHandler)

describeTrustedAdvisorCheckRefreshStatusesAsync

public Future<DescribeTrustedAdvisorCheckRefreshStatusesResult> describeTrustedAdvisorCheckRefreshStatusesAsync(DescribeTrustedAdvisorCheckRefreshStatusesRequest request)

Description copied from interface: AWSSupportAsync

Returns the refresh status of the Trusted Advisor checks that have the specified check IDs. Check IDs can be obtained by calling DescribeTrustedAdvisorChecks.

Specified by:

describeTrustedAdvisorCheckRefreshStatusesAsync in interface AWSSupportAsync

Returns:

A Java Future containing the result of the DescribeTrustedAdvisorCheckRefreshStatuses operation returned by the service.

describeTrustedAdvisorCheckRefreshStatusesAsync

public Future<DescribeTrustedAdvisorCheckRefreshStatusesResult> describeTrustedAdvisorCheckRefreshStatusesAsync(DescribeTrustedAdvisorCheckRefreshStatusesRequest request,
                                                                                                                AsyncHandler<DescribeTrustedAdvisorCheckRefreshStatusesRequest,DescribeTrustedAdvisorCheckRefreshStatusesResult> asyncHandler)

Description copied from interface: AWSSupportAsync

Returns the refresh status of the Trusted Advisor checks that have the specified check IDs. Check IDs can be obtained by calling DescribeTrustedAdvisorChecks.

Specified by:

describeTrustedAdvisorCheckRefreshStatusesAsync in interface AWSSupportAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the DescribeTrustedAdvisorCheckRefreshStatuses operation returned by the service.

describeTrustedAdvisorCheckResultAsync

public Future<DescribeTrustedAdvisorCheckResultResult> describeTrustedAdvisorCheckResultAsync(DescribeTrustedAdvisorCheckResultRequest request)

Description copied from interface: AWSSupportAsync

Returns the results of the Trusted Advisor check that has the specified check ID. Check IDs can be obtained by calling DescribeTrustedAdvisorChecks.

The response contains a TrustedAdvisorCheckResult object, which contains these three objects:

• TrustedAdvisorCategorySpecificSummary
• TrustedAdvisorResourceDetail
• TrustedAdvisorResourcesSummary

In addition, the response contains these fields:

• Status. The alert status of the check: "ok" (green), "warning" (yellow), "error" (red), or "not_available".
• Timestamp. The time of the last refresh of the check.
• CheckId. The unique identifier for the check.

Specified by:

describeTrustedAdvisorCheckResultAsync in interface AWSSupportAsync

Returns:

A Java Future containing the result of the DescribeTrustedAdvisorCheckResult operation returned by the service.

describeTrustedAdvisorCheckResultAsync

public Future<DescribeTrustedAdvisorCheckResultResult> describeTrustedAdvisorCheckResultAsync(DescribeTrustedAdvisorCheckResultRequest request,
                                                                                              AsyncHandler<DescribeTrustedAdvisorCheckResultRequest,DescribeTrustedAdvisorCheckResultResult> asyncHandler)

Description copied from interface: AWSSupportAsync

Returns the results of the Trusted Advisor check that has the specified check ID. Check IDs can be obtained by calling DescribeTrustedAdvisorChecks.

The response contains a TrustedAdvisorCheckResult object, which contains these three objects:

• TrustedAdvisorCategorySpecificSummary
• TrustedAdvisorResourceDetail
• TrustedAdvisorResourcesSummary

In addition, the response contains these fields:

• Status. The alert status of the check: "ok" (green), "warning" (yellow), "error" (red), or "not_available".
• Timestamp. The time of the last refresh of the check.
• CheckId. The unique identifier for the check.

Specified by:

describeTrustedAdvisorCheckResultAsync in interface AWSSupportAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the DescribeTrustedAdvisorCheckResult operation returned by the service.

describeTrustedAdvisorCheckSummariesAsync

public Future<DescribeTrustedAdvisorCheckSummariesResult> describeTrustedAdvisorCheckSummariesAsync(DescribeTrustedAdvisorCheckSummariesRequest request)

Description copied from interface: AWSSupportAsync

Returns the summaries of the results of the Trusted Advisor checks that have the specified check IDs. Check IDs can be obtained by calling DescribeTrustedAdvisorChecks.

The response contains an array of TrustedAdvisorCheckSummary objects.

Specified by:

describeTrustedAdvisorCheckSummariesAsync in interface AWSSupportAsync

Returns:

A Java Future containing the result of the DescribeTrustedAdvisorCheckSummaries operation returned by the service.

describeTrustedAdvisorCheckSummariesAsync

public Future<DescribeTrustedAdvisorCheckSummariesResult> describeTrustedAdvisorCheckSummariesAsync(DescribeTrustedAdvisorCheckSummariesRequest request,
                                                                                                    AsyncHandler<DescribeTrustedAdvisorCheckSummariesRequest,DescribeTrustedAdvisorCheckSummariesResult> asyncHandler)

Description copied from interface: AWSSupportAsync

Returns the summaries of the results of the Trusted Advisor checks that have the specified check IDs. Check IDs can be obtained by calling DescribeTrustedAdvisorChecks.

The response contains an array of TrustedAdvisorCheckSummary objects.

Specified by:

describeTrustedAdvisorCheckSummariesAsync in interface AWSSupportAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the DescribeTrustedAdvisorCheckSummaries operation returned by the service.

describeTrustedAdvisorChecksAsync

public Future<DescribeTrustedAdvisorChecksResult> describeTrustedAdvisorChecksAsync(DescribeTrustedAdvisorChecksRequest request)

Description copied from interface: AWSSupportAsync

Returns information about all available Trusted Advisor checks, including name, ID, category, description, and metadata. You must specify a language code; English ("en") and Japanese ("ja") are currently supported. The response contains a TrustedAdvisorCheckDescription for each check.

Specified by:

describeTrustedAdvisorChecksAsync in interface AWSSupportAsync

Returns:

A Java Future containing the result of the DescribeTrustedAdvisorChecks operation returned by the service.

describeTrustedAdvisorChecksAsync

public Future<DescribeTrustedAdvisorChecksResult> describeTrustedAdvisorChecksAsync(DescribeTrustedAdvisorChecksRequest request,
                                                                                    AsyncHandler<DescribeTrustedAdvisorChecksRequest,DescribeTrustedAdvisorChecksResult> asyncHandler)

Description copied from interface: AWSSupportAsync

Returns information about all available Trusted Advisor checks, including name, ID, category, description, and metadata. You must specify a language code; English ("en") and Japanese ("ja") are currently supported. The response contains a TrustedAdvisorCheckDescription for each check.

Specified by:

describeTrustedAdvisorChecksAsync in interface AWSSupportAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the DescribeTrustedAdvisorChecks operation returned by the service.

refreshTrustedAdvisorCheckAsync

public Future<RefreshTrustedAdvisorCheckResult> refreshTrustedAdvisorCheckAsync(RefreshTrustedAdvisorCheckRequest request)

Description copied from interface: AWSSupportAsync

Requests a refresh of the Trusted Advisor check that has the specified check ID. Check IDs can be obtained by calling DescribeTrustedAdvisorChecks.

The response contains a TrustedAdvisorCheckRefreshStatus object, which contains these fields:

• Status. The refresh status of the check: "none", "enqueued", "processing", "success", or "abandoned".
• MillisUntilNextRefreshable. The amount of time, in milliseconds, until the check is eligible for refresh.
• CheckId. The unique identifier for the check.

Specified by:

refreshTrustedAdvisorCheckAsync in interface AWSSupportAsync

Returns:

A Java Future containing the result of the RefreshTrustedAdvisorCheck operation returned by the service.

refreshTrustedAdvisorCheckAsync

public Future<RefreshTrustedAdvisorCheckResult> refreshTrustedAdvisorCheckAsync(RefreshTrustedAdvisorCheckRequest request,
                                                                                AsyncHandler<RefreshTrustedAdvisorCheckRequest,RefreshTrustedAdvisorCheckResult> asyncHandler)

Description copied from interface: AWSSupportAsync

Requests a refresh of the Trusted Advisor check that has the specified check ID. Check IDs can be obtained by calling DescribeTrustedAdvisorChecks.

The response contains a TrustedAdvisorCheckRefreshStatus object, which contains these fields:

• Status. The refresh status of the check: "none", "enqueued", "processing", "success", or "abandoned".
• MillisUntilNextRefreshable. The amount of time, in milliseconds, until the check is eligible for refresh.
• CheckId. The unique identifier for the check.

Specified by:

refreshTrustedAdvisorCheckAsync in interface AWSSupportAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the RefreshTrustedAdvisorCheck operation returned by the service.

resolveCaseAsync

public Future<ResolveCaseResult> resolveCaseAsync(ResolveCaseRequest request)

Description copied from interface: AWSSupportAsync

Takes a CaseId and returns the initial state of the case along with the state of the case after the call to ResolveCase completed.

Specified by:

resolveCaseAsync in interface AWSSupportAsync

Returns:

A Java Future containing the result of the ResolveCase operation returned by the service.

resolveCaseAsync

public Future<ResolveCaseResult> resolveCaseAsync(ResolveCaseRequest request,
                                                  AsyncHandler<ResolveCaseRequest,ResolveCaseResult> asyncHandler)

Description copied from interface: AWSSupportAsync

Takes a CaseId and returns the initial state of the case along with the state of the case after the call to ResolveCase completed.

Specified by:

resolveCaseAsync in interface AWSSupportAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the ResolveCase operation returned by the service.

resolveCaseAsync

public Future<ResolveCaseResult> resolveCaseAsync()

Simplified method form for invoking the ResolveCase operation.

Specified by:

resolveCaseAsync in interface AWSSupportAsync

See Also:

resolveCaseAsync(ResolveCaseRequest)

resolveCaseAsync

public Future<ResolveCaseResult> resolveCaseAsync(AsyncHandler<ResolveCaseRequest,ResolveCaseResult> asyncHandler)

Simplified method form for invoking the ResolveCase operation with an AsyncHandler.

Specified by:

resolveCaseAsync in interface AWSSupportAsync

See Also:

resolveCaseAsync(ResolveCaseRequest, com.amazonaws.handlers.AsyncHandler)

shutdown

public void shutdown()

Shuts down the client, releasing all managed resources. This includes forcibly terminating all pending asynchronous service calls. Clients who wish to give pending asynchronous service calls time to complete should call getExecutorService().shutdown() followed by getExecutorService().awaitTermination() prior to calling this method.

Specified by:

shutdown in interface AWSSupport

Overrides:

shutdown in class AmazonWebServiceClient