Package com.softlayer.api.service.ticket
Class Group
- java.lang.Object
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- com.softlayer.api.Type
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- com.softlayer.api.service.Entity
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- com.softlayer.api.service.ticket.Group
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@ApiType("SoftLayer_Ticket_Group") public class Group extends Entity
SoftLayer tickets have the ability to be assigned to one of SoftLayer's internal departments. The department that a ticket is assigned to is modeled by the SoftLayer_Ticket_Group data type. Ticket groups help to ensure that the proper department is handling a ticket. Standard support tickets are created from a number of pre-determined subjects. These subjects help determine which group a standard ticket is assigned to.- See Also:
- SoftLayer_Ticket_Group
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Nested Class Summary
Nested Classes Modifier and Type Class Description static class
Group.Mask
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Field Summary
Fields Modifier and Type Field Description protected Category
category
The category that a ticket group belongs to.protected Long
id
A ticket group's internal identifier.protected boolean
idSpecified
protected String
name
A ticket group's name.protected boolean
nameSpecified
protected Long
ticketGroupCategoryId
The internal identifier for the category that a ticket group belongs to..protected boolean
ticketGroupCategoryIdSpecified
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Fields inherited from class com.softlayer.api.Type
unknownProperties
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Constructor Summary
Constructors Constructor Description Group()
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Method Summary
All Methods Instance Methods Concrete Methods Modifier and Type Method Description Category
getCategory()
Long
getId()
String
getName()
Long
getTicketGroupCategoryId()
boolean
isIdSpecified()
boolean
isNameSpecified()
boolean
isTicketGroupCategoryIdSpecified()
void
setCategory(Category category)
void
setId(Long id)
void
setName(String name)
void
setTicketGroupCategoryId(Long ticketGroupCategoryId)
void
unsetId()
void
unsetName()
void
unsetTicketGroupCategoryId()
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Methods inherited from class com.softlayer.api.Type
getUnknownProperties, setUnknownProperties
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Field Detail
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category
@ApiProperty protected Category category
The category that a ticket group belongs to.
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id
@ApiProperty(canBeNullOrNotSet=true) protected Long id
A ticket group's internal identifier.
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idSpecified
protected boolean idSpecified
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name
@ApiProperty(canBeNullOrNotSet=true) protected String name
A ticket group's name.
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nameSpecified
protected boolean nameSpecified
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ticketGroupCategoryId
@ApiProperty(canBeNullOrNotSet=true) protected Long ticketGroupCategoryId
The internal identifier for the category that a ticket group belongs to..
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ticketGroupCategoryIdSpecified
protected boolean ticketGroupCategoryIdSpecified
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Method Detail
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getCategory
public Category getCategory()
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setCategory
public void setCategory(Category category)
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getId
public Long getId()
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setId
public void setId(Long id)
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isIdSpecified
public boolean isIdSpecified()
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unsetId
public void unsetId()
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getName
public String getName()
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setName
public void setName(String name)
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isNameSpecified
public boolean isNameSpecified()
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unsetName
public void unsetName()
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getTicketGroupCategoryId
public Long getTicketGroupCategoryId()
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setTicketGroupCategoryId
public void setTicketGroupCategoryId(Long ticketGroupCategoryId)
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isTicketGroupCategoryIdSpecified
public boolean isTicketGroupCategoryIdSpecified()
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unsetTicketGroupCategoryId
public void unsetTicketGroupCategoryId()
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