Class UpdateRoutingProfileConcurrencyRequest

    • Method Detail

      • instanceId

        public final String instanceId()

        The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

        Returns:
        The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
      • routingProfileId

        public final String routingProfileId()

        The identifier of the routing profile.

        Returns:
        The identifier of the routing profile.
      • hasMediaConcurrencies

        public final boolean hasMediaConcurrencies()
        For responses, this returns true if the service returned a value for the MediaConcurrencies property. This DOES NOT check that the value is non-empty (for which, you should check the isEmpty() method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified.
      • mediaConcurrencies

        public final List<MediaConcurrency> mediaConcurrencies()

        The channels that agents can handle in the Contact Control Panel (CCP).

        Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.

        This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the hasMediaConcurrencies() method.

        Returns:
        The channels that agents can handle in the Contact Control Panel (CCP).
      • toString

        public final String toString()
        Returns a string representation of this object. This is useful for testing and debugging. Sensitive data will be redacted from this string using a placeholder value.
        Overrides:
        toString in class Object