Interface RoutingProfileQueueReference.Builder

    • Method Detail

      • queueId

        RoutingProfileQueueReference.Builder queueId​(String queueId)

        The identifier for the queue.

        Parameters:
        queueId - The identifier for the queue.
        Returns:
        Returns a reference to this object so that method calls can be chained together.
      • channel

        RoutingProfileQueueReference.Builder channel​(String channel)

        The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.

        Parameters:
        channel - The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
        Returns:
        Returns a reference to this object so that method calls can be chained together.
        See Also:
        Channel, Channel
      • channel

        RoutingProfileQueueReference.Builder channel​(Channel channel)

        The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.

        Parameters:
        channel - The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
        Returns:
        Returns a reference to this object so that method calls can be chained together.
        See Also:
        Channel, Channel