com.amazonaws.services.support.model

Class CreateCaseRequest

java.lang.Object

com.amazonaws.AmazonWebServiceRequest

com.amazonaws.services.support.model.CreateCaseRequest

All Implemented Interfaces:

Serializable

public class CreateCaseRequest
extends AmazonWebServiceRequest
implements Serializable

Container for the parameters to the CreateCase operation.

Creates a new case in the AWS Support Center. This operation is modeled on the behavior of the AWS Support Center Open a new case page. Its parameters require you to specify the following information:

1. ServiceCode. The code for an AWS service. You obtain the ServiceCode by calling DescribeServices.
2. CategoryCode. The category for the service defined for the ServiceCode value. You also obtain the category code for a service by calling DescribeServices. Each AWS service defines its own set of category codes.
3. SeverityCode. A value that indicates the urgency of the case, which in turn determines the response time according to your service level agreement with AWS Support. You obtain the SeverityCode by calling DescribeSeverityLevels.
4. Subject. The Subject field on the AWS Support Center Open a new case page.
5. CommunicationBody. The Description field on the AWS Support Center Open a new case page.
6. Language. The human language in which AWS Support handles the case. English and Japanese are currently supported.
7. CcEmailAddresses. The AWS Support Center CC field on the Open a new case page. You can list email addresses to be copied on any correspondence about the case. The account that opens the case is already identified by passing the AWS Credentials in the HTTP POST method or in a method or function call from one of the programming languages supported by an AWS SDK .
8. IssueType. The type of issue for the case. You can specify either "customer-service" or "technical." If you do not indicate a value, the default is "technical."

NOTE: The AWS Support API does not currently support the ability to add attachments to cases. You can, however, call AddCommunicationToCase to add information to an open case.

A successful CreateCase request returns an AWS Support case number. Case numbers are used by the DescribeCases action to retrieve existing AWS Support cases.

See Also:

AWSSupport.createCase(CreateCaseRequest), Serialized Form

Field Summary

Fields inherited from class com.amazonaws.AmazonWebServiceRequest

NOOP

Constructor Summary

Constructors

Constructor and Description
CreateCaseRequest()

Method Summary

Methods

Modifier and Type	Method and Description
boolean	equals(Object obj)
String	getAttachmentSetId() Returns the value of the AttachmentSetId property for this object.
String	getCategoryCode() The category of problem for the AWS Support case.
List<String>	getCcEmailAddresses() A list of email addresses that AWS Support copies on case correspondence.
String	getCommunicationBody() The communication body text when you create an AWS Support case by calling CreateCase.
String	getIssueType() The type of issue for the case.
String	getLanguage() The ISO 639-1 code for the language in which AWS provides support.
String	getServiceCode() The code for the AWS service returned by the call to DescribeServices.
String	getSeverityCode() The code for the severity level returned by the call to DescribeSeverityLevels.
String	getSubject() The title of the AWS Support case.
int	hashCode()
void	setAttachmentSetId(String attachmentSetId) Sets the value of the AttachmentSetId property for this object.
void	setCategoryCode(String categoryCode) The category of problem for the AWS Support case.
void	setCcEmailAddresses(Collection<String> ccEmailAddresses) A list of email addresses that AWS Support copies on case correspondence.
void	setCommunicationBody(String communicationBody) The communication body text when you create an AWS Support case by calling CreateCase.
void	setIssueType(String issueType) The type of issue for the case.
void	setLanguage(String language) The ISO 639-1 code for the language in which AWS provides support.
void	setServiceCode(String serviceCode) The code for the AWS service returned by the call to DescribeServices.
void	setSeverityCode(String severityCode) The code for the severity level returned by the call to DescribeSeverityLevels.
void	setSubject(String subject) The title of the AWS Support case.
String	toString() Returns a string representation of this object; useful for testing and debugging.
CreateCaseRequest	withAttachmentSetId(String attachmentSetId) Sets the value of the AttachmentSetId property for this object.
CreateCaseRequest	withCategoryCode(String categoryCode) The category of problem for the AWS Support case.
CreateCaseRequest	withCcEmailAddresses(Collection<String> ccEmailAddresses) A list of email addresses that AWS Support copies on case correspondence.
CreateCaseRequest	withCcEmailAddresses(String... ccEmailAddresses) A list of email addresses that AWS Support copies on case correspondence.
CreateCaseRequest	withCommunicationBody(String communicationBody) The communication body text when you create an AWS Support case by calling CreateCase.
CreateCaseRequest	withIssueType(String issueType) The type of issue for the case.
CreateCaseRequest	withLanguage(String language) The ISO 639-1 code for the language in which AWS provides support.
CreateCaseRequest	withServiceCode(String serviceCode) The code for the AWS service returned by the call to DescribeServices.
CreateCaseRequest	withSeverityCode(String severityCode) The code for the severity level returned by the call to DescribeSeverityLevels.
CreateCaseRequest	withSubject(String subject) The title of the AWS Support case.

Methods inherited from class com.amazonaws.AmazonWebServiceRequest

copyPrivateRequestParameters, getGeneralProgressListener, getRequestClientOptions, getRequestCredentials, getRequestMetricCollector, setGeneralProgressListener, setRequestCredentials, setRequestMetricCollector, withGeneralProgressListener, withRequestMetricCollector

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Detail

CreateCaseRequest

public CreateCaseRequest()

Method Detail

getSubject

public String getSubject()

The title of the AWS Support case.

Returns:

The title of the AWS Support case.

setSubject

public void setSubject(String subject)

The title of the AWS Support case.

Parameters:

subject - The title of the AWS Support case.

withSubject

public CreateCaseRequest withSubject(String subject)

The title of the AWS Support case.

Returns a reference to this object so that method calls can be chained together.

Parameters:

subject - The title of the AWS Support case.

Returns:

A reference to this updated object so that method calls can be chained together.

getServiceCode

public String getServiceCode()

The code for the AWS service returned by the call to DescribeServices.

Constraints:
Pattern: [0-9a-z\-_]+

Returns:

The code for the AWS service returned by the call to DescribeServices.

setServiceCode

public void setServiceCode(String serviceCode)

The code for the AWS service returned by the call to DescribeServices.

Constraints:
Pattern: [0-9a-z\-_]+

Parameters:

serviceCode - The code for the AWS service returned by the call to DescribeServices.

withServiceCode

public CreateCaseRequest withServiceCode(String serviceCode)

The code for the AWS service returned by the call to DescribeServices.

Returns a reference to this object so that method calls can be chained together.

Constraints:
Pattern: [0-9a-z\-_]+

Parameters:

serviceCode - The code for the AWS service returned by the call to DescribeServices.

Returns:

A reference to this updated object so that method calls can be chained together.

getSeverityCode

public String getSeverityCode()

The code for the severity level returned by the call to DescribeSeverityLevels.

The availability of severity levels depends on each customer's support subscription. In other words, your subscription may not necessarily require the urgent level of response time.

Returns:

The code for the severity level returned by the call to DescribeSeverityLevels.

The availability of severity levels depends on each customer's support subscription. In other words, your subscription may not necessarily require the urgent level of response time.

setSeverityCode

public void setSeverityCode(String severityCode)

The code for the severity level returned by the call to DescribeSeverityLevels.

The availability of severity levels depends on each customer's support subscription. In other words, your subscription may not necessarily require the urgent level of response time.

Parameters:

severityCode - The code for the severity level returned by the call to DescribeSeverityLevels.

The availability of severity levels depends on each customer's support subscription. In other words, your subscription may not necessarily require the urgent level of response time.

withSeverityCode

public CreateCaseRequest withSeverityCode(String severityCode)

The code for the severity level returned by the call to DescribeSeverityLevels.

The availability of severity levels depends on each customer's support subscription. In other words, your subscription may not necessarily require the urgent level of response time.

Returns a reference to this object so that method calls can be chained together.

Parameters:

severityCode - The code for the severity level returned by the call to DescribeSeverityLevels.

The availability of severity levels depends on each customer's support subscription. In other words, your subscription may not necessarily require the urgent level of response time.

Returns:

A reference to this updated object so that method calls can be chained together.

getCategoryCode

public String getCategoryCode()

The category of problem for the AWS Support case.

Returns:

The category of problem for the AWS Support case.

setCategoryCode

public void setCategoryCode(String categoryCode)

The category of problem for the AWS Support case.

Parameters:

categoryCode - The category of problem for the AWS Support case.

withCategoryCode

public CreateCaseRequest withCategoryCode(String categoryCode)

The category of problem for the AWS Support case.

Returns a reference to this object so that method calls can be chained together.

Parameters:

categoryCode - The category of problem for the AWS Support case.

Returns:

A reference to this updated object so that method calls can be chained together.

getCommunicationBody

public String getCommunicationBody()

The communication body text when you create an AWS Support case by calling CreateCase.

Constraints:
Length: 1 - 8000

Returns:

The communication body text when you create an AWS Support case by calling CreateCase.

setCommunicationBody

public void setCommunicationBody(String communicationBody)

The communication body text when you create an AWS Support case by calling CreateCase.

Constraints:
Length: 1 - 8000

Parameters:

communicationBody - The communication body text when you create an AWS Support case by calling CreateCase.

withCommunicationBody

public CreateCaseRequest withCommunicationBody(String communicationBody)

The communication body text when you create an AWS Support case by calling CreateCase.

Returns a reference to this object so that method calls can be chained together.

Constraints:
Length: 1 - 8000

Parameters:

communicationBody - The communication body text when you create an AWS Support case by calling CreateCase.

Returns:

A reference to this updated object so that method calls can be chained together.

getCcEmailAddresses

public List<String> getCcEmailAddresses()

A list of email addresses that AWS Support copies on case correspondence.

Constraints:
Length: 0 - 10

Returns:

A list of email addresses that AWS Support copies on case correspondence.

setCcEmailAddresses

public void setCcEmailAddresses(Collection<String> ccEmailAddresses)

A list of email addresses that AWS Support copies on case correspondence.

Constraints:
Length: 0 - 10

Parameters:

ccEmailAddresses - A list of email addresses that AWS Support copies on case correspondence.

withCcEmailAddresses

public CreateCaseRequest withCcEmailAddresses(String... ccEmailAddresses)

A list of email addresses that AWS Support copies on case correspondence.

Returns a reference to this object so that method calls can be chained together.

Constraints:
Length: 0 - 10

Parameters:

ccEmailAddresses - A list of email addresses that AWS Support copies on case correspondence.

Returns:

A reference to this updated object so that method calls can be chained together.

withCcEmailAddresses

public CreateCaseRequest withCcEmailAddresses(Collection<String> ccEmailAddresses)

A list of email addresses that AWS Support copies on case correspondence.

Returns a reference to this object so that method calls can be chained together.

Constraints:
Length: 0 - 10

Parameters:

ccEmailAddresses - A list of email addresses that AWS Support copies on case correspondence.

Returns:

A reference to this updated object so that method calls can be chained together.

getLanguage

public String getLanguage()

The ISO 639-1 code for the language in which AWS provides support. AWS Support currently supports English ("en") and Japanese ("ja"). Language parameters must be passed explicitly for operations that take them.

Returns:

The ISO 639-1 code for the language in which AWS provides support. AWS Support currently supports English ("en") and Japanese ("ja"). Language parameters must be passed explicitly for operations that take them.

setLanguage

public void setLanguage(String language)

The ISO 639-1 code for the language in which AWS provides support. AWS Support currently supports English ("en") and Japanese ("ja"). Language parameters must be passed explicitly for operations that take them.

Parameters:

language - The ISO 639-1 code for the language in which AWS provides support. AWS Support currently supports English ("en") and Japanese ("ja"). Language parameters must be passed explicitly for operations that take them.

withLanguage

public CreateCaseRequest withLanguage(String language)

The ISO 639-1 code for the language in which AWS provides support. AWS Support currently supports English ("en") and Japanese ("ja"). Language parameters must be passed explicitly for operations that take them.

Returns a reference to this object so that method calls can be chained together.

Parameters:

language - The ISO 639-1 code for the language in which AWS provides support. AWS Support currently supports English ("en") and Japanese ("ja"). Language parameters must be passed explicitly for operations that take them.

Returns:

A reference to this updated object so that method calls can be chained together.

getIssueType

public String getIssueType()

The type of issue for the case. You can specify either "customer-service" or "technical." If you do not indicate a value, the default is "technical."

Returns:

The type of issue for the case. You can specify either "customer-service" or "technical." If you do not indicate a value, the default is "technical."

setIssueType

public void setIssueType(String issueType)

The type of issue for the case. You can specify either "customer-service" or "technical." If you do not indicate a value, the default is "technical."

Parameters:

issueType - The type of issue for the case. You can specify either "customer-service" or "technical." If you do not indicate a value, the default is "technical."

withIssueType

public CreateCaseRequest withIssueType(String issueType)

The type of issue for the case. You can specify either "customer-service" or "technical." If you do not indicate a value, the default is "technical."

Returns a reference to this object so that method calls can be chained together.

Parameters:

issueType - The type of issue for the case. You can specify either "customer-service" or "technical." If you do not indicate a value, the default is "technical."

Returns:

A reference to this updated object so that method calls can be chained together.

getAttachmentSetId

public String getAttachmentSetId()

Returns the value of the AttachmentSetId property for this object.

Returns:

The value of the AttachmentSetId property for this object.

setAttachmentSetId

public void setAttachmentSetId(String attachmentSetId)

Sets the value of the AttachmentSetId property for this object.

Parameters:

attachmentSetId - The new value for the AttachmentSetId property for this object.

withAttachmentSetId

public CreateCaseRequest withAttachmentSetId(String attachmentSetId)

Sets the value of the AttachmentSetId property for this object.

Returns a reference to this object so that method calls can be chained together.

Parameters:

attachmentSetId - The new value for the AttachmentSetId property for this object.

Returns:

A reference to this updated object so that method calls can be chained together.

toString

public String toString()

Returns a string representation of this object; useful for testing and debugging.

Overrides:

toString in class Object

Returns:

A string representation of this object.

See Also:

Object.toString()

hashCode

public int hashCode()

Overrides:

hashCode in class Object

equals

public boolean equals(Object obj)

Overrides:

equals in class Object